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Sale FAQs
End Of Season/Past Season Sale items can be returned for a store credit or exchange only, subject to the conditions below. Mister Zimi reserves the right to deny a change of mind return if it does not meet the following conditions:
- Your return is initiated within 15 days of you receiving your online order.
- Return authorization has been approved via the online returns portal
- Item(s) are in original condition (unworn and unwashed with all tags attached)
- Swimwear must be tried on with underwear and returned with the adhesive strip in place. In the interests of hygiene, returns may not be accepted if this strip has been removed or where it is obvious the items have been worn and may be sent back to the customer
- Zimi Eyewear must be returned in new and unused condition with all protective and product packaging intact, such as sunglass pouch and box.
You can contact us through our contact page. We will be happy to assist you.
