Terms & Conditions
Overview
Use of this website (us.misterzimi.com) and our social media channels constitutes acceptance of these Terms and Conditions.
This website is owned and operated by Mister Zimi Pty Ltd (ABN 18 164 444 437), an Australian company. Our US inventory is fulfilled by a third-party logistics provider in Texas, USA.
These Terms govern your access to and use of this website and any transactions made through it. By using this website, you confirm that you have read, understood and agreed to these Terms.
If you do not agree, please discontinue use of this website.
We may update these Terms at any time without notice. Continued use of the website constitutes acceptance of any revised Terms.
Persons under 18 years of age must obtain parental or guardian consent before using this website or making a purchase.
Website Use
Your use of this website is subject to these Terms. We may modify, suspend or discontinue any part of the website without notice.
You agree not to use this website for any unlawful purpose or in any manner that could damage, disable or interfere with the website or other users.
This website is provided for the purpose of promoting and selling Mister Zimi products and services. We may suspend or terminate your access to the website at any time without notice if you breach these Terms or engage in conduct that may adversely affect Mister Zimi, its customers or its business.
Intellectual Property
All trademarks, service marks, logos, trade names, graphics, text, videos, photography, designs and other content are the property of Mister Zimi or its licensors and are protected by copyright and other intellectual property laws.
Mister Zimi products are sold for personal use only and may not be resold, distributed or rented for commercial purposes without our prior written consent.
Products and Pricing
Products are subject to availability. Descriptions, specifications, colors, imagery and pricing may change without notice.
Prices displayed on the US website are quoted in United States Dollars (USD). All transactions are processed in USD.
We reserve the right to correct pricing errors and will provide the option to proceed or cancel for a full refund if an error affects your order.
Placing an Order
Submitting an order constitutes an offer to purchase. Acceptance occurs only when your order is dispatched.
We may refuse or cancel an order due to stock availability, pricing errors, suspected fraud, payment verification failure, delivery restrictions or suspected commercial resale.
We may take reasonable steps to verify the authenticity of any order, payment method or customer information before accepting or dispatching an order.
If an order is cancelled, any payment received will be refunded to the original payment method.
Payment
By placing an order, you authorise us to charge your nominated payment method. You warrant that you are authorised to use that payment method.
Shipping
Orders are fulfilled from our US warehouse in Texas. Delivery estimates are indicative only. Risk passes to you upon delivery to the carrier. Please refer to our Shipping Policy for full details.
Returns
Our Returns Policy forms part of these Terms. Nothing in these Terms limits any rights available under applicable consumer protection laws.
Promotional Codes and Gift Cards
Promotional codes and gift cards are subject to the conditions published on this website, including expiry dates, eligibility requirements and usage restrictions.
User Accounts
You are responsible for maintaining the confidentiality of your account credentials. We may suspend or terminate your account if these Terms are breached.
US Terms:
Use the same clause and reference the same Privacy Policy (or US Privacy Notice if you maintain separate policies).
Communications, Feedback & User Submissions
Any comments, feedback, suggestions, ideas, reviews, photographs, testimonials or other materials you submit to Mister Zimi ('Submissions') may be used by Mister Zimi for the purpose of operating, improving, developing and marketing our products and services.
By submitting content, you grant Mister Zimi a perpetual, irrevocable, worldwide, royalty-free, transferable licence to use, reproduce, modify, publish, display, distribute and create derivative works from your Submissions in any media without further notice or compensation, unless otherwise required by law.
By participating in surveys, competitions, promotions or requesting promotional information, you agree that Mister Zimi may collect and use your personal information in accordance with our Privacy Policy for marketing, customer research, product development and promotional purposes.
Nothing in this clause affects any rights you may have under applicable privacy, consumer protection or intellectual property laws.
Third Party Links
We are not responsible for the content or practices of third-party websites linked from this website.
Disclaimer
This website and its contents are provided on an 'as is' and 'as available' basis to the fullest extent permitted by law. Use of this website is at your own risk.
Limitation of Liability
To the maximum extent permitted by law, Mister Zimi is not liable for indirect, incidental, consequential or special damages arising from the use of this website or products purchased through it.
Privacy
Please refer to our Privacy Policy for details of how we collect, use and protect your personal information.
Governing Law
These Terms are governed by the laws of New South Wales. By using this website, you submit to the exclusive jurisdiction of the courts of that jurisdiction, subject to applicable consumer laws.
Corporate Disclosure
Mister Zimi Pty Ltd
ABN 18 164 444 437
PO Box 1044
Byron Bay NSW 2481
Australia
US fulfillment: Third-party logistics provider, Texas, USA
Email: online@misterzimi.com
Website: https://us.misterzimi.com/pages/contact
Win A Wardrobe Competition Terms & Conditions
1. Promoter The promoter is Mister Zimi Pty Ltd (ABN 18 164 444 437) (“Promoter”).
2. Promotion Period The competition opens on 29 October 2026 and closes at 12:00 pm AEDT on 13 November 2026 (“Promotion Period”). Entries received outside this period will not be eligible.
3. Eligibility Entry is open to residents of Australia and the United States aged 18 years or over at the time of entry. Employees of the Promoter and their immediate family members are not eligible to enter.
4. How to Enter No purchase is necessary to enter or win.To enter, eligible participants must complete and submit the competition entry form at www.misterzimi.com or www.us.misterzimi.com during the Promotion Period and answer the following question in 25 words or less:“In 25 words or less, tell us where you’d take your Mister Zimi gift card and July luggage set.”Only one entry per person is permitted. Multiple entries from the same person may be disqualified. Entries must be complete, accurate, original and submitted in accordance with these Terms & Conditions to be eligible. Entries must be the entrant’s own original work and must not infringe the intellectual property rights of any third party.
5. Game of Skill and Judging This competition is a game of skill. Chance plays no part in determining the winner.All valid entries received during the Promotion Period will be individually assessed by a judging panel appointed by the Promoter. The panel will select one (1) winner based on the merits of their response.Entries will be judged against the following equally weighted criteria:
- Creativity and originality.
- Relevance to the competition question and the Mister Zimi brand.
- Clarity and quality of expression.
The entry judged to be the strongest overall against these criteria will be selected as the winner. The judging panel’s decision will be final, subject to applicable law.If two or more entries are considered equal, the judging panel will reassess those entries against the same criteria and select the entry demonstrating the highest overall merit. No random draw or element of chance will be used to determine the winner.
6. The Prize There will be one (1) winner who will receive the following prize package:
- One (1) Mister Zimi gift card valued at AUD $1,000.
- 1) July Checked Plus Expandable with CaseSafe™ in Dark Brown (1) July Carry On with CaseSafe™ in Dark Brown (1) July Paper Plane Luggage Tag in Blush Pink valued at AUD $1,005.
- The total stated prize pool is AUD $2,005.The Mister Zimi gift card will be emailed to the winner and is subject to the applicable gift card terms and conditions. The July luggage products have been independently purchased by the Promoter and are included solely as prizes in this competition. July has not supplied, sponsored or contributed to the prize package in connection with this promotion. The prize is not transferable, exchangeable or redeemable for cash, except where required by law.
7. Winner Notification and Prize Claim The winner will be notified by email and SMS using the contact details provided at entry. The winner must respond and claim the prize within seven (7) days of notification.If the winner does not claim the prize within this period, the Promoter reserves the right to select an alternative winner from the remaining valid entries. The alternative winner will be determined by reassessing the remaining eligible entries in accordance with the judging criteria in clause 5. No random draw will be conducted.The Promoter may request proof of identity, age and residency before awarding the prize.
8. Prize Delivery The AUD $1,000 Mister Zimi gift card will be emailed to the winner.The July luggage set and luggage tag will be posted to the winner by the Promoter at an address nominated by the winner in Australia or the United States, subject to delivery availability. The July luggage prize is pre-purchased and cannot be customized. No alternative colors, styles or product substitutions may be requested by the winner, except where required by law. Any applicable customs duties, import taxes or other charges will be communicated to the winner where relevant. The Promoter is not responsible for delivery delays caused by third-party delivery providers, customs authorities or circumstances beyond its reasonable control. The Promoter is solely responsible for administering the competition, arranging prize fulfillment and handling all competition-related inquiries. July is not responsible for competition administration, winner selection or prize distribution.
9. General Conditions The Promoter reserves the right to verify entries and disqualify any entrant who breaches these Terms & Conditions, submits fraudulent information or tampers with the entry process. Entries that are incomplete, illegible, offensive, unlawful, infringing or otherwise inconsistent with these Terms & Conditions may be deemed invalid at the Promoter’s discretion. If the competition cannot be conducted as reasonably anticipated due to circumstances beyond the Promoter’s reasonable control, the Promoter may amend, suspend or cancel the competition where permitted by law and subject to any required regulatory approval. Nothing in these Terms & Conditions excludes, restricts or modifies any rights or remedies that cannot lawfully be excluded under applicable consumer protection laws.
10. Privacy Personal information collected in connection with this competition will be used to administer the competition, verify eligibility, contact the winner and arrange prize fulfillment. Personal information will be handled in accordance with the Promoter’s Privacy Policy, available at https://misterzimi.com/pages/privacy-policy. Entrants should refer to the Privacy Policy for further information about how their personal information is collected, used, disclosed and handled.
11. Third-Party Brand DisclaimerThis competition is independently organized, promoted and administered by Mister Zimi Pty Ltd.The July luggage products included in the prize package have been independently purchased by the Promoter.This competition is not sponsored, endorsed, administered by, affiliated with or conducted in partnership with July.References to July and its products are made solely for the purpose of accurately identifying and describing the prizes offered.July is not involved in the administration, judging or fulfillment of this competition.All competition-related inquiries should be directed to Mister Zimi Pty Ltd and not to July.
12. Governing Law This competition is governed by the laws of New South Wales, Australia, and is subject to applicable laws and regulations in the jurisdictions in which it is offered. Nothing in these Terms & Conditions excludes or limits any rights participants may have under applicable consumer protection laws.
