End Of Season/Past Season Sale items can be returned for a store credit or exchange only, subject to the conditions below. Mister Zimi reserves the right to deny a change of mind return if it does not meet the following conditions:

• You must provide valid proof of purchase (e.g. a receipt or credit or debit card statement)
• Your return is initiated within 15 days of you receiving your online order, or 15 days after purchase for in-store purchases
• Return authorization has been approved via the online returns portal
• Your return is sent back within 10 days of being approved by Mister Zimi
• Item(s) are in original condition (unworn and unwashed with all tags attached)
• Swimwear must be tried on with underwear and returned with the adhesive strip in place. In the interests of hygiene, returns may not be accepted if this strip has been removed or where it is obvious the items have been worn and may be sent back to the customer
• Zimi Eyewear must be returned in new and unused condition with all protective and product packaging intact, such as sunglass pouch and box.
• For the return of orders placed outside of these dates or from other countries, the shipping cost to return item(s) is payable by you

Please note: Refundid Instant Refunds are not available on orders that contain Sale Items.

You can contact us through our contact page! We will be happy to assist you.